CHRP Course Outline

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    1. Understanding the Role of HR
    • What is HR management?
    • Roles and responsibilities of HR professionals
    • Strategic versus administrative roles
    • Key HR outcomes and results
    • Organizational expectations of HR
    • Management’s expectations and employees’ expectations
    • Internal consulting – building partnerships with line management
    • Organizational theory, structure and design
    • Delivering measurable HR results
    • International/global HR

    2. Staffing
    • Workforce planning and forecasting
    • Job analysis and design
    • Methods of collecting job data
    • Writing job descriptions
    • Recruiting job candidates
    • Selection process and employment testing
    • Successful interviewing techniques
    • Designing structured interviews
    • Selection testing

    3. Employee Relations, HR Law
    • The nature of the employment relationship
    • Employee engagement
    • Work life balance
    • Managing fairly and equitably
    • The legal environment and HR
    • Equal employment opportunity
    • Wrongful terminations
    • Privacy and confidentiality
    • Ethical issues
    • Employee discipline and counselling
    • Managing termination
    • Handling grievances

    4. Health and Safety
    • Health and safety laws
    • Basics of employee safety and health
    • Causes and prevention of accidents
    • Workplace health issues
    • Workplace security and dangers

    5. HR Performance Management
    • Basics of performance management
    • Performance appraisal versus performance management
    • Performance enablers
    • Performance management continuum
    • Planning for appraisals
    • Developing ongoing performance communication
    • Setting goals and objectives
    • Performance ratings
    • Appraisal forms and documentation
    • Appraisal meetings and discussions

    6. Compensation Management
    • Motivation theories
    • External equity
    • Internal equity
    • Determine the compensation philosophy
    • Purposes of a salary survey
    • Legal considerations
    • Make or buy decision of surveys
    • Expat compensation and COLA
    • Fringe benefits
    • Administering payroll

    7. Training and Development
    • Training process
    • Learning management systems
    • Analysing and evaluating training needs
    • Team-based / organization based / Individual training needs
    • New hire orientation
    • Types of trainings
    • Career development
    • Managing promotions and transfers
    • Consulting training programs using blooms taxonomy
    • Comparison between training and development
    • Approaches to employee development
    • Assessments and development planning activities

    8. Evaluate UAE Labour Laws
    • Labour laws of the UAE
    • Legal requirements
    • Employment contracts
    • Resignation and termination
    • End of service benefits
    • Dispute resolution process

    9. HR Policy Development and Audit
    • Understanding VMO
    • Assessing the needs
    • Policy development
    • Conducting HR audit

 

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